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Our ‘Financial Services Guide’ or ‘FSG’ has been prepared to heighten client awareness of their basic rights in the financial services market. We want you to know what type of financial services we provide so that you may make an informed decision about whether to use our service.

This guide contains important information about:

• The financial services we can offer you

• How we and our associates are paid

• Any potential conflict of interest we may have that may influence our advice

• Our internal and external complaints handling procedures and how you can access them.

 

Click here for latest version of the FSG (v4.9)

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