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Australian Financial Risk Management
Claims Expertise and Experience
Claims Library
Browse through our claims case studies and other communications that demonstrate our expertise.


$33,000 reasons to refer for specialist insurance
We wanted to share a recent success story that highlights the value of working as a team with our professional colleagues. Together, we...
2 min read


Melanoma Claim: Case Study
“The speed in having the claim processed by AFRM has been a huge relief, given I had surgery one day after the initial consultation with...
3 min read


The Value of Good Plans in Place: Case Study
In many of our case studies we share with you examples of what can go wrong when you do not have an up-to-date financial risk management...
5 min read


The Complexities of Multimorbidity: Case Study
“This story highlights the importance of doing all we can to stay as healthy as we can – for as long as we can. “According to the...
10 min read


Prostate Cancer #2: Case Study
We have often said that AFRM will always go the extra mile to ensure we obtain the best possible financial outcomes for our clients if...
3 min read


Broken Ankle from Motorbike Accident: Case Study
“Thank you very much for your assistance, I can’t recommend you any higher, fantastic service.” There are many rewarding things the Team...
3 min read


Check Your Exclusions: Case Study
Here is a case study with a difference… Mind you, it does feature some familiar AFRM themes… A client financial risk management plan...
6 min read


Prostate Cancer #1: Case Study
Often in our communications we talk about the importance of having regular reviews of your financial risk management plan and the need...
8 min read


Heart Attack as a Retrospective Claim: Case Study
As part of our regular review process to be get up to date with our clients, the potential for “retrospective claims” is an important...
3 min read


Mental Health: Case Study
John [name changed to protect client privacy] has suffered from mental health issues over a number of years which have manifested...
6 min read


Retrospective Claim for Relief: Case Study
In past case studies we have highlighted times when clients have not recognised valid life insurance claims at the time they have...
5 min read


Reviews are Part of the Service: Case Study
AFRM clients and referral partners know we recommend for our clients to have their financial risk management plans (and related insurance...
5 min read


Fighting for All Rightful Claims: Case Study
“This case really highlighted the importance of understanding the policy wordings and just not accepting the first answer from the case...
7 min read


Bowel Cancer: Case Study
With this story we demonstrate that AFRM will not settle for the first response from an insurer and will work to get the best possible...
6 min read


"Good on you Sam!": Case Study
“It’s wonderful that we have been paying all these premiums all these years and we never ever thought we’d make a claim. We didn’t even...
3 min read

Business Succession Planning: Case Study
“It is far better for all concerned to have these issues identified early in the life of the business, rather than at some later date in...
4 min read


Engineering the Fight for your Claim Rights: Case Study
This case study serves to illustrate the significance of having a highly knowledgeable and experienced professional managing your...
8 min read


Nick's Update: Claims Case Study
“At the end of the day, the process ran, and the system worked. So, yeah, it has validated everything we have done before.” “We knew...
9 min read


Good Advice leads to Best Outcomes: Case Study
"Chris is very knowledgeable in his field of expertise which ensured we covered off every known element to tailor the advice and select...
5 min read


Not a Simple Walk in the Park: Claims Case Study
“It’s tragic to see a person’s life turned upside down by such a freak accident and subsequent series of unfortunate events.” “I can’t...
5 min read
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