Claims Expertise and Experience

Sam Conlon, AFRM Claims Manager, shares this case study which highlights the difference in our professional and compassionate advice. The...

September is Prostate Cancer Awareness Month, a time for men to take action for their health. From an insurance perspective, prostate...

We wanted to share some good news about Samantha Conlon and her success in claims management. Sam Conlon, AFRM Claims Manager In the...

We wanted to share a recent success story that highlights the value of working as a team with our professional colleagues. Together, we...

“The speed in having the claim processed by AFRM has been a huge relief, given I had surgery one day after the initial consultation with...

In many of our case studies we share with you examples of what can go wrong when you do not have an up-to-date financial risk management...

“This story highlights the importance of doing all we can to stay as healthy as we can – for as long as we can. “According to the...

We have often said that AFRM will always go the extra mile to ensure we obtain the best possible financial outcomes for our clients if...

“Thank you very much for your assistance, I can’t recommend you any higher, fantastic service.” There are many rewarding things the Team...

Here is a case study with a difference… Mind you, it does feature some familiar AFRM themes… A client financial risk management plan...

Often in our communications we talk about the importance of having regular reviews of your financial risk management plan and the need...

As part of our regular review process to be get up to date with our clients, the potential for “retrospective claims” is an important...

John [name changed to protect client privacy] has suffered from mental health issues over a number of years which have manifested...

In past case studies we have highlighted times when clients have not recognised valid life insurance claims at the time they have...

AFRM clients and referral partners know we recommend for our clients to have their financial risk management plans (and related insurance...

“This case really highlighted the importance of understanding the policy wordings and just not accepting the first answer from the case...

With this story we demonstrate that AFRM will not settle for the first response from an insurer and will work to get the best possible...

“It’s wonderful that we have been paying all these premiums all these years and we never ever thought we’d make a claim. We didn’t even...

“It is far better for all concerned to have these issues identified early in the life of the business, rather than at some later date in...

This case study serves to illustrate the significance of having a highly knowledgeable and experienced professional managing your...