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Australian Financial Risk Management
Claims Expertise and Experience
Claims Library
Browse through our claims case studies and other communications that demonstrate our expertise.
$400+ million in claims payments to clients
In this short video, Rob Vitnell, Managing Director + Adviser, shares his appreciation to our referral partners. Since AFRM started in 1997, the ideal model of client service is collaborating with referral partners. This means clients receive expert advice and the best outcomes.
2 min read
Reviews can make a world of difference
AFRM Adviser, Philip Hatherly, talks about reviews. Life is full of changes, and as your circumstances evolve, so do your insurance...
2 min read
Protecting Your Loved Ones: Why Procrastination in Insurance is a Risk You Can't Afford
AFRM's Phil Hatherly shares a heartbreaking story When it comes to securing your family's financial future, procrastination can have...
2 min read
Fact or Fiction? Insurance companies do not want to pay claims.
In this powerful case study presented by AFRM Claims Manager, Samantha Conlon, we challenge the myth that insurers avoid paying claims. When policies are well-structured and definitions are met, claims get paid. Our client was suffering from alcohol use disorder, which is a tricky case and not a typical condition in insurance. Despite years out of the workforce and extensive rehab, her retail income protection policy had no exclusions for alcohol use. We successfully secured
1 min read
The Importance of Business Succession Planning (beyond shareholder agreements)
AFRM's Phil Hatherly discusses his specialty in business succession planning In the dynamic world of business, planning for the...
3 min read
When life changes in an instant, the right support can change everything.
Sam Conlon, AFRM Claims Manager, shares this case study which highlights the difference in our professional and compassionate advice. The...
1 min read
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